Our Services

Dexterity Management advances operational effectiveness though strategic planning, new program creation, infrastructure development, and increased staff achievement. Dexterity Management is available for short-term projects or ongoing staffing support.

Fundraising and Development

  • Grant writing: foundation, corporate, government

  • Grants and donor management 

  • Individual donor cultivation

  • Prospecting and outreach

  • Development strategic planning

  • Board training and management

  • Appeal letters

Is highly successful better than successful?  

Not in our book.

We dislike adverbs. They sound desperate.  Highly successful sounds like you are working too hard to sell me something that you aren’t quite sure about. So you add an extra layer of paint with highly. Leave that off and show me the outcomes. 

Details like tone, formatting, word choice (or exclusion) make reading a proposal more pleasant and successful.

Staff Management and Training

  • Organizational staffing needs assessment

  • Staff development

  • Personnel retreats and visioning

  • Work alignment and action steps

Why are so many people working on this project?  

A CEO needed help aligning staffing resources to organizational priorities and revenues.  It turned out that while one program had contracted in terms of people served—the staff had not. There were twice as many staff and half as many clients.  

Those team members were moved to another program that had a waiting list of clients and exhausted workers.  

An objective eye to look at the budget, revenues, programs and outcomes can see opportunities that someone in the middle of it all may not see. 

Strategic Planning

  • Asset mapping

  • Succession Planning

  • Strategic analysis

  • Action planning

  • Creating and communicating strategic plans

  • Implementation and monitoring strategic plans

  • Evaluating strategic plans’ outcomes and impacts

No, You Cannot Retire—you know too much

Dexterity helped a university research center plan its future success. The Principal Investigator started the work 40 years ago and wanted to retire—but held all of the workings of the center in her head.  She realized that unless she passed her knowledge and methods to another person, the research would be at risk. Dexterity worked with the Center to create a three year succession plan which the team created and co-trained in all of the aspects of work.

This ensured that the Center would live without its founder and would thrive with new team ownership of the work.

Business Continuity

  • Threats and impact analysis

  • Recovery strategies

  • Plan development

  • Testing and exercise

Dexterity staff members  worked with the US Coast Guard to conduct multi-jurisdictional, multi-party emergency response trainings in Boston. These sorts of trainings were praised after the 2013 Boston Marathon bombing, when the region’s response community came together seamlessly.

Network and Coalition Excellence

  • Network creation, mission design and implementation

  • Knowledge management / best practice sharing

  • Strategic Planning

  • Design and measure collective work and impact

  • Member engagement and leadership development

  • Meeting planning, facilitation and follow up

We Need Camaraderie to Do the Impossible.

After an unforeseen closing of an international education association, Dexterity was asked to maintain network of 20 community education groups, serving over six million students, to foster a learning community and deepen its collective impact work. Work included regular experiential learning at member sites to see methods and success in practice. It also included professional development workshops to ensure that organizational leaders stayed enriched and engaged. 

Organizational Creation / Change Management

  • Facilitate board development

  • Develop and align mission, values and goals

  • Plan communications and outreach around change

  • Develop finance and funding models

  • Establish infrastructure systems and define programs

  • Staffing alignment

Dexterity worked with a young non profit serving refugees, asylum seekers and other newcomers to the Washington DC region.  This organization has an innovative model and demonstrates great success.  They had opportunities to greatly expand programs and serve more people—which they did.  However, they needed to learn about managing grants, building internal systems, and diversifying funding.  We worked side by side with staff and board to design and strategy and detailed work plans.  We continued to mentor and support staff as their internal systems became more sophisticated and their roles changed.